Everybody loves to receive a complimentary letter or email and we are no exception. Below are a handful written to us by satisfied clients following the hire of one of our riverboats.
"Once again CPBS has done a great job in providing us with another fantastic team event on the Thames. Jo was accommodating to our budget and the crew on the night were friendly, yet professional, and looked after us all evening. It was a fitting end to mark the completion of a two year programme for our teams... they’re still talking about it! We’re looking forward to using CPBS again later this year." Gurinder Whall Jan 2010 Golden Flame team event
"It was outstanding. I would like to thank Carol for her excellent service. She demonstrated an unprecedented level of professionalism and customer service prior to booking the event. Answering all my queries to an excellent level detail. I am a very satisfied customer." Akthar Hussain, Golden Star December 2009
"It was a pleasure working with Jo, who made everything happen" Lawrance Butterworth, Golden Jubilee October 2009, Company function
"A great experience overall! Carol & Jo were very helpful in answering my many questions about the boat. I will definitely be in touch next year to organise another trip! Thanks." Niall Kirk, September 2009
"This was a wonderful experience for a destination wedding. It was out daughters’ wedding. They live in Chicago and we live in Houston. The food, waiting staff, entertainment, crew and cruise were perfect. Thank you." Heidi Smith Golden Star September 2009 Wedding Reception
"The staff were great throughout from when we made the booking to the day of the event. Would recommend to friends and family. Thank you." Vinesh Chauhan GS Birthday August 2009
"The crew could not have been any nicer. I would recommend Capital Pleasure Boats to anyone who is thinking of organising a party or function and I hope we can book another event in the future." Tina McQuire 18th birthday party onboard Golden Jubilee August 2009
"Really friendly staff, very impressed with the service." Debbie Kan – company party, July 2009 Golden Jubilee
" I just wanted to say a BIG THANKYOU to you and your team! The boat party that I hosted on 17th July was a huge success. The boat was fantastic and the service was really good too! This is why I always like to you Capital Pleasure Boats." Nilantheny Christie July 2009 Golden Jubilee
"Everyone I dealt with – from you girls that I booked with in the office, the chap that showed me around the boat and to all the staff on the boat, including bar staff and DJ – were brilliant!" Josh Olive july 2009 Golden Star, 30th birthday
"We had a fantastic afternoon yesterday so please thank all of the crew for us. Thank you for all your help in organising our afternoon out – I’ve been really impressed by CPBS" Charlotte Myers July 09
"Jo was so helpful throughout. Nothing was too much trouble, and she was more than willing to help" Nicola Carr, June 2009 Birthday Party onboard the Golden Jubilee
"All of us at Futuresource just wanted to thank you all at Capital Pleasure Boats for such an enjoyable evening last night on the river cruise. We certainly hope to see you some time again in the future" Julie Etherden June 2009
"Many thanks for all your help in organising a wonderful evening for us on Friday. Toby celebrated his 21st in appropriate style, the rain largely kept away and Captain Tim and the crew looked after us very well." Michael Burton June 09 21st birthday
"Please accept this email as a very BIG thank you for all your help with arranging the Golden Star for us on Friday night. The staff were fantastic and the whole event passed without a problem. I am very grateful to you as well as the crew and bar staff on the boat. Those guys were great! The DJ was superb also!" Ricky de Faria, March 2009 Golden Star
"Booked at very short notice but Jo was very helpful and a pleasure to work with, she is an asset to your company"
January 2009 Golden Star Christmas party
"Big thanks to Jo and your crew for making the evening such a success. We raised £1000 from the raffle so about £2500 overall to Cancer Research"
Golden Star, Stuart Freeman, New Years Eve 2008
"PHB CONSTRUCTION would like to thank Claire and all the bar and catering staff for providing us with a great night, all our needs and wishes were catered for and we would highly recommend your company and will gladly use you in the future should the matter arise. Thanks again for all your hard work."
Golden Star, Karen from PHB CONSTRUCTION, December 2008
"We had a fantastic party last night; everything went smoothly, from the BBQ to the DJ! The music was brilliant, it managed to get most people on the dancefloor, and the bar was well run with friendly staff. As a nervous organiser, I was relieved by the ease with which the staff arranged setting off and informing people of the emergency procedures. I have had very positive feedback regarding the venue we chose as many people think it is unusual and exciting. Thank you very much for helping us create a great atmosphere, and we will look forward to next year!
Golden Flame, Cordelia, September 2008
"Thank you so much for a wonderful evening. The staff in the office and on the boat before and after were extremely helpful. Nothing was too much trouble. We found the whole experience very efficient, trouble free and professional. We would recommend hiring a CPBS boat to anyone. All in all a fantastic experience, thank you." " Golden Flame, Catherine & Mark after their wedding reception, September 2008
"If I ever need a boat on the Thames again, I know who to call. The casino guys were awesome and thanks to Claire Edwards for making a complicated booking easy! Top Notch" Golden Star, Robert Pierce September 2008
"Just a line to let you know how much we all enjoyed our cruise on Sunday. The buffet was excellent, the crew and staff were all very helpful to myself, family and friends, also Claire with the help over the booking. Once again thank you." Golden Star, Carol Warburton September 2008
"We would just like to thank you so much. We used the Golden Star last year but this year was even better. The food was excellent, the music was great and got everyone dancing. The service and helpfulness of the staff and crew was first class"
Golden Star, Louise Dhondoo July 2008
" I had an amazing night and my birthday could not have been and better. The staff were very nice and helpful"
Golden Jubilee, Miss Shah June 2008
"Everything about my party on the Golden Star was brilliant and the guests had a great time"
Steve Latham, Golden Star May 2008
"Many thanks for an excellent afternoon. It was greatly enjoyed by all of our staff and the customer service we were given was fantastic throughout"
Michelle Dixon, Golden Flame April 2008
"I had a wonderful birthday party. Everything went well and was organised! You were adaptable and helpful to allow me to cater for my particular needs ... The team were professional and polite and the boat trip up and down the Thames was brilliant."
Sophia Mughal, Golden Jubilee February 2008
"I just wanted to say thanks for a brilliant night, everyone was really impressed with it all and the atmosphere was great. There's been a lot of talk about it since we got back..." Chris Danby, Golden Jubilee January 2008
"I have put your details up on our secretarial network so if anyone wants to use a boat for an event they will have my recommendation to use CPBS! Such a great service! Excellent staff thanks very much for making my night a success"
Golden Flame Hanna Mungul December 2007
"Thank you so much for all you help with organising the function, although, unfortunately, I couldn't make it to the party my colleagues tell me it was a huge success. Everyone had a great time and seeing London by night from the Thames was just breathtaking"
Golden Star Marlena Slawinski, December 2007
"Once again, our evening on the Golden Star was delightful. Entertainment, boat, food and crew were excellent. Organisation by Claire was superb. Thanks to all"
Golden Star Sonia Blake October 2007
"The whole afternoon was a brilliant experience and we will be using CPBS again without a doubt. Thank you to you and all the staff. Jo was especially helpful throughout the booking"
Golden Flame Natasha Joseph October 2007
"The evening was excellent and we have nothing but praise for the ease with which everything was handled"
John Weeks Golden Jubilee September 2007
"Thank you for making the whole process a stress free one"
Heidi Deeprose Golden Jubilee September 2007
"The boat was ideal for the number of guests, the staff were all helpful and accommodating. All my guests had a wonderful night. Thank you "
Ash Vekaria Golden Star September 2007
"Just wanted to thank you for all the help and co-operation you provided over the last 12 months. Our party was a great success. The DJ was great, the catering excellent, the bar staff very efficient and courteous. Having glassware instead of plastic was priceless. All in all, this helped to give us great memories of a wonderful evening. Once again, many thanks and we'd certainly recommend your company." Golden Star, May 2007
"Thank you so much for everything you did for my 21st b day party on thursday!! I had an amazing evening and have been told by everybody that it was an awesome party! Jo did a brilliant job organising it and making my last minute changes with great enthusiasm, Kieron and the other bar staff were fantastic, Dan the DJ was awesome, the catering team made some DELICIOUS food, and the captain steered the boat brilliantly! Thanks guys for an awesome night that I will always remember!" Ed Aurther Golden Jubilee April 2007
"The MV Golden Star was just the right size; very well appointed and clean. The catering was excellent, and everyone onboard had a great time. We had guests from 13 to 81 years of ages and there was something for everyone. Jo, thank you so much for your help, and please thank all the crew for their hard work." " Linda and Steve Hillier April 2007
"We would like to thank you and CPBS for a memorable and highly enjoyable cruise. The captain and Matt (bar manager) could not have been more welcoming and helpful. Kerry Eagle catering provided a superb curry and a cheerful smile! Our daughter, who has Downs Syndrome and is Autistic, was hugely stimulated by the whole experience - her 21st birthday - which went without a hitch. We will recommend CPBS to as many as possible." Rory and Liz O'Brien, Golden Star February 2007
"Many thanks for your help, the evening was a great success and enjoyed by everybody. The staff were exceptionally friendly and couldn't have been more helpful. I would also like to thank Jo for providing an excellent service."
Paul Steel, Golden Jubilee February 2007
"Everyone had a great time at our boat party. The four hours flew by! The food was very good, and the bar prices were very reasonable. The DJ was very attentive as well." Breanne Henkelman, Golden Star February 2007
"A very enjoyable and well managed event. Many thanks and well done Claire!" Richard Fudge, Golden Star December 2006
"The event went very well, the attendees loved it, thank you for your assistance. I was drawn to your company for the simple reason that you sounded friendly on the phone, and I'm delighted that I did so!" Jenny Bell, Golden Jubilee November 2006
"The event was a real success and we have had a number of positive comments from our attendees. I would like to thank CPBS for making our event a success, see you next year! Steve Perry, Golden Jubilee November 2006
"Thank you for all your help in organising Joanna's Bat Mitzvah party, the event went really well. All the CPBS staff we helpful, particularly the caterers. Please pass our thanks to those concerned, we may be back in 2 years for our younger daughter!" Sue Freeman, Golden Jubilee October 2006
"It was a pleasure at all levels dealing with your company. Claire and the team in the office can only be praised for the approach and speed at which they dealt with all enquiries. I have used CPBS twice this summer and look forward to working with you again in the near future" Clive Goodyear, August 2006
"The company has had 3 boat parties in the past with other vendors and this is the first time we have had no complaints. The food was exceptional and the staff were both accommodating and approachable." Ghashia Ahmed, Staff summer party August 2006
"We use river boats every year and this was the best ever. I will use you for all future events!" Zoe Owen, Golden Jubilee, June 2006
"Thank you for a superb night. I have organised quite a few parties for our company but this is the first time I have been thanked on so many occasions before the evening was even complete." Michaela Harper, Golden Jubilee, June 2006
"A really excellent service from Claire from start to finish - we would definitely recommend CPBS. We had a great evening and it was exactly what we were looking for." Rosie Burns, hen night on Golden Star, April 2006